Warranty Request

Please complete the below form for warranty related issues only.

For general maintenance & service please contact one of our recommended technicians listed in the service & support section.

If you are a dealer completing this form on behalf of your customer please include the equipment owner’s details below.
Our warranty team will then deal with the equipment owner directly in relation to this request.
The equipment owner will receive a confirmation e-mail that this request has been submitted.
No further action is then required from the dealer once the below form is submitted, thank-you.

PLEASE NOTE: Standard warranty call-outs take place Monday-Friday between 8.00am and 4.30pm (excluding Public Holidays). Any call outs outside of these times will be subject to penalty rates.

If the service call is deemed outside of warranty fees and charges will apply

Certain items such as perishable items, glass components and light fittings are not covered under warranty. Claims for non-covered parts, number faults found, travel over 50km or other items outside our standard terms and conditions will be chargeable.

By submitting this form, you are agreeing to the above-mentioned terms and conditions.

Business Address
Site Address (Equipment Location, if different to above)

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