Warranty/service request form

Please download the Warranty/Service Request Form and mail it to us on lancerservice@lancerworldwide.com after filling.

Or

Please fill the form below.

Ph: 1300 551 361

Fax: 08 8268 1978

Email: lancerservice@lancerworldwide.com

To provide the best possible service to the Customer please ensure the requested information below is completed in full. All fields are mandatory.

To ensure a service booking, credit card details must be completed below. Return this form via fax or email.

THIS FORM MUST BE COMPLETED AND RETURNED BEFORE ANY CALLS CAN BE PLANNED

Business Address
Site Address (Equipment Location)
Equipment
CREDIT CARD INFORMATION MUST BE PROVIDED AS SECURITY AGAINST FALSE WARRANTY CALL-OUTS. FAILURE TO DO SO WILL RESULT IN THE REQUEST BEING UNATTENDED.
NORMAL BUSINESS HOURS ARE 8.00AM – 4.30PM MONDAY TO FRIDAY

Credit Card Details - Required as security against chargeable work
PLEASE NOTE: Standard warranty call-outs take place Monday-Friday between 8.00am and 4.30pm (except Public Holidays). Any call outs outside of these times will be subject to penalty rates. Certain items such as glass components and light fittings are not covered under warranty. Claims for non-covered parts, number faults found, travel over 50km or other items outside our standard terms and conditions will be chargeable. Any chargeable items will be COD, charged to the credit card number listed above.

Credit Card Surcharges: Visa and Mastercard 1.2% and AMEX 1.6%
CCV is mandatory

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